Use a lint-free cleaning cloth to maintain the finish. Do not use any abrasive cleaning products or spray polishes unless approved for or provided by a furniture care expert or restorer.
Clean up spills immediately with a cleaning cloth. Sticky substances will need to be specially removed with an appropriate cleaning product; use with caution.
Sunlight & Heat
Prevent bleaching and discoloration by keeping your pieces out of direct sunlight. If possible, rotate the piece if it's close to a window or other source of ambient light. Most furniture will withstand typical weather fluctuations here in Hawai'i, but extremes in temperature and humidity can cause wood and finish materials to shrink, swell, warp, split or glue seams to fail. Special care should be taken to keep items away from any direct heat sources such as radiators, fireplaces and ovens.
Ensure your piece is able to withstand the weight of an item before placing it. Small tables should not be used for sitting or standing on.
Never drag your furniture across the floor as this can cause damage to the joints. Felted furniture pads are recommended for the feet of chairs and legs of tables to protect both the piece as well as your floors.
Vacuum & Brush Frequently
Use a soft, dry upholstery brush to loosen and remove surface dirt, then vacuum to remove dust. Always use the brush attachment to prevent fabric damage. Use an upholstery brush in the direction of the pile to restore the loft and uniformity of high-pile fabric.
Cushions require occasional fluffing to restore their shape and natural loft. Fluff and smooth the inserts, and flip and rotate the cushions periodically to increase longevity. We do not recommend removing cushion casings for laundering. This can damage the fabric, and it also can be tricky to fit them back onto the cushions.
Keep It Safe
Protect from heat, sunlight, and liquids. To keep your upholstery in optimal condition, avoid placing it in direct sunlight. If spills occur, blot immediately with a clean, dry cloth.
As a general rule, spot cleaning is not recommended as it can cause fading. It’s best to professionally clean the entire piece to ensure the color remains uniform.
Your professional upholstery cleaning company will need the fabric's cleaning code. Please reach out if you are unable to locate this.
Use A Pad
Rug pads are recommended as a way to protect your investment. A pad provides traction between the rug and floor to prevent slipping. It adds padding and keeps the rug smooth and flat while also extending the life of the rug by protecting the canvas backing and preventing any color transfer.
For tufted wool rugs, shedding of loose fibers is common but will diminish over time. Vacuum regularly using a cleaner without a beater brush on a low power setting. For best results, vacuum from different directions, making several passes over the area. Trim any loose threads using household scissors. To avoid unraveling, do not pull threads.
Rotate or reposition your rug every six months to promote even wear on the surface and extend the life of it.
Spills & Stains
Attend to spills immediately. Blot with a clean, undyed cloth to absorb as much of the spill as possible. Working from the outer edge toward the center of the spot, gently blot the area to prevent the spill from spreading. For spot cleaning, apply water in very small amounts; do not saturate. If applying cleaning solvents, test in a small, inconspicuous spot before using. For general maintenance or stubborn stains, use an experienced professional cleaning service that specializes in hand made / high quality rugs. Select rug repair shops also offer cleaning services. Do not dry clean as harsh chemicals may damage or fade rugs.
Store your rug by rolling it front side out and wrapping it in cloth for protection. Do not fold or put in an airtight plastic bag. Place in a dry, well-ventilated area.
Use a dry cloth to remove residual dust and prevent dirt build-up. Dust absorbs moisture and will cause your leather to dry out and crack.
If possible, avoid placing leather furniture in direct sunlight. Exposure to sunlight will eventually cause leather to fade.
Smooth Out Scratches
If you find an undesired scratch in your leather, use the heat of your hand to smooth it out. The natural waxes and oils in our natural leathers will shift and move to cover the scratch.
Spot Clean Spills & Stains
Blot the stain immediately with a dry cloth to absorb all moisture. Avoid rubbing and spreading the liquid. Do not use harsh cleaners or solvents, as they could abrade the finish or topcoat. For more stubborn stains, we recommend a 3:1 solution of dish soap and water to spot clean. Avoid using abrasive cleaning agents. Keep in mind, the stain will look its worst on the day of the incident, but over time, it will disperse through the protein fibers of the hide and eventually become part of the look.
Condition Your Leather
Conditioners can be used to maintain your leather's natural oils, keeping it soft and supple for many years. Specially formulated conditioners can be used to rejuvenate fine leather surfaces, however, some leathers are inherently sensitive so these products should be spot tested before overall use.
Stone & Marble
These materials often have veins, hairline fissures, pitting, and color variations that are naturally occurring characteristics. Most stones including marble are porous so any liquids allowed to seep in may not be removeable. Use coasters or tablecloths to protect from sweat rings and wipe any spills immediately.
Wipe shades and bases with a clean dry cloth or duster. Be careful to keep chords away from heat sources or sharp object that can damage the electrical wiring.
Clean your natural fiber pieces by dusting or vacuuming. Sponge spills with mild soap and water, rinse and wipe dry.
While regular dustings should be in your weekly cleaning rotation, a deeper clean of your wall art should occur when you notice a build-up of dirt, dust or debris or if your wall art appears discolored. Avoid the use of any harsh chemicals or abrasive tools as those items may damage the pieces.
Move the Art to a Sturdy Surface
To avoid any mishaps when cleaning, remove your art from the wall and move it to another location to clean. By leaving it on the wall, not only do you run the risk of the art falling and breaking, but you could also accidentally puncture a hole in the art or break the backing of canvases or frames. For extremely fragile pieces, clean and dry the art on a padded surface to avoid any damage during the cleaning process.
2. Gently Dust the Art
Before giving your wall art a deep clean, begin by dusting each piece. Depending on the type of art, you’ll need different tools for this step. Typically, a clean microfiber cloth or lint-free paper towel for framed art and a soft bristle paint brush on textured canvases and wall decor will work. If a piece of art is extra dusty, use a soft bristle attachment from your vacuum cleaner to remove larger dirt and dust particles. For smaller crevices, use a cotton swab to remove dust, and don’t forget to clean the sides and back of the art.
3. Spray Glass Cleaner on a Cloth
For framed art, spray streak-free glass cleaner on a cleaning cloth or paper towel. Avoid spraying the art directly with the glass cleaner and don’t oversaturate the cloth with the cleaning solution. Gently wipe and shine the art, the glass and the frame with the cloth. Start at the top and work your way to the bottom. When finished, wipe up the excess cleaner with a dry, clean cloth.
4. Use Appropriate Cleaning Solutions
For stubborn stains or discoloration, a cleaning solution may be necessary. Check with your local art or framing store for recommended products. They may also be able to professionally clean the piece for you.
5. Allow the Art to Fully Dry
After cleaning and before displaying your art on the wall, allow ample time for every piece to fully dry. While no-streak glass cleaners will dry within a few minutes, canvases that are cleaned with other solutions may need a day or two to completely dry. Hanging a piece of art that is still wet could damage the backing or overall structure of the piece. If you were cleaning the art on the floor, move it to a location where it can dry safely. Never add heat to speed up the drying process or leave the wet art in direct sunlight. This can cause your art to crack or wrinkle under those conditions.